The Managed Services Business model has been a much researched and discussed topic in the IT industry over the past few years. While it is no longer new, it seems that many organisations are still grappling with how to successfully transition their business models across to a Managed Services Business model and how to identify the most critical aspects of this transition.
ARN recently published an article on exactly this topic with significant input from Moheb. The article distilled down what a successful Managed Services business looks like by outlining how they understand their target market, what their customer requirements are and what their employees need to do in order to meet these requirements.
The article goes on to highlight the importance of an organisation understanding their market position and gives three steps on how to best do this.
Read on to learn more and to determine whether your Managed Service Business is positioned for success.