30 Ways to Improve Your Leadership in 30 Days

While it is great to go into detail around leadership strategies and what you need to do in order to be an effective/strong/well liked/smart (the list can go on forever) leader, sometimes it is helpful to simply read a list of things you can change immediately for immediate results.  Being a great leader takes hard … Continued

Cloud Service Providers Set for Business Model Overhaul

The absolute truth when it comes to most things in life is that the only constant is change. Technology evolves at an incredible rate and as a result customer needs and demands change. Being agile enough to respond to these needs is key to success. Being at the forefront of these changes and possibly slightly … Continued

The Biggest MSP Mistakes and How to Avoid Them

Today there are a significant number of partners in the market that made the leap to becoming Managed Service Partners (MSPs) and have been running successfully for some time. While we have seen so much about what a services business model needs to do to be successful, nothing is more powerful than hearing from successful … Continued

How to Develop Ideas for Thought Leadership Articles

Along with being a ‘Trusted Advisor’, we often hear about people or organisations being ‘Thought Leaders’. It is the individual thought leaders that help create the perception of an organisation being thought of a thought leader. If you think about it, you usually assign this label to people that you read content from or hear … Continued

How The Cult of the KPI Has Damaged Our Moral Compass

Going hand in hand with sales incentives are KPIs or Key Performance Indicators. I am confident everyone reading has been given a set of KPIs during their working life, all with the goal of driving certain behaviours that help get you to a particular outcome. It seems however that just like sales incentives, under certain … Continued

Wells Fargo and The Slippery Slope of Sales Incentives

Incentives are common place among sales teams, used to drive specific behaviours and or sales figures for an organisation. They can however very easily, go very wrong. The Wells Fargo case is a well publicised example of incentives going very wrong with many of the employees and the company paying the price. So how and … Continued

Why the Secret to Success is Setting the Right Goals

With such a focus on Incentives, KPIs and behaviours this month in our articles, when I stumbled across this recent TED talk by John Doerr, I thought it was too interesting not to share. John discusses the concept of OKRs (objectives and key results), rather than KPIs, and how they are a powerful tool in … Continued

The Right Way to Respond to Negative Feedback

Most people don’t enjoy receiving negative feedback, whether it’s about themselves, their organisation or their team. Yet everybody enjoys being successful. The problem is that the negative feedback can offer information that will enable you to achieve a higher level of success. It could be said that negative feedback can be both constructive and highly … Continued