If you have not already heard about the ARN EDGE event it is time you did! EDGE is the leading annual destination channel conference for Australia and New Zealand, bringing together both sides of the Tasman in a collaborative and educational environment. EDGE 2017 will host more than 250 high-level A/NZ ICT industry executives, through an action … Continued
We constantly hear that technology has evolved and the channel is changing, but what does that actually mean for how organisations partner in the channel? How can Vendors, Distributors, Solution Providers and MSPs partner better, and what are the ramifications for existing relationships? Will this new model be beneficial, or detrimental, to your future? CompTIA, … Continued
It’s funny how things come in waves. In the last month, I’ve had four conversations with four different vendors, concerned that their sales team is not engaging the channel because their reps believe partners add no value. And while I agree that there are certainly partners who add no value, we obviously wouldn’t be in … Continued
Digital Transformation is a phrase that we are hearing more and more of, not only in the IT Industry, but in the business world in general. Businesses are undergoing digital transformation across almost all industries and for most, this is a process that they have to go through in order to stay competitive, current and … Continued
We often talk about the customer experience and how important a positive customer experience is for a partner’s success. What we don’t often discuss though is the partner experience, which is highly important for vendor success. Diane Krakora from Partner Path quotes recent research indicating that not only is the Partner experience critical for vendors, … Continued
There are lots of reasons as to why we can get stale at work. It could be related to people, it could be because you are not challenged or have not changed roles in a long time. Whatever the reason you can rest assured it happens to almost all of us at one point or … Continued
We recently did some work with the senior management team of a mid-market VAR/Service Provider on how they adapt their business model with the continuing growth of Cloud & XaaS. Our analysis identified several external forces acting upon their business, as well as internal pressures, and helped them create a set of priorities of what … Continued
Cam Wayland recently participated in an ARN roundtable discussion with a variety of vendors to explore the Security Spectrum and where the channel can really play a role. The discussions that were held were informative and productive in fleshing out what the security market and issues are looking like for 2017 and beyond. It seems … Continued
The recent ANZ CompTIA Community meeting was focused on the fact that today we have a multi-generational workforce. Given people are remaining in the workforce for longer, there have never been more generations working together than there are now, so we are in unchartered waters. Further to this, it interesting that it’s the youngest generation … Continued
Margaret Heffernan is a well know ‘Management Thinker’. She has been the CEO of 5 different organisations and has a wealth of experience when it comes to the management, success and productivity of teams. In this TED talk Margaret looks at the concept of the ‘star performer’ and how the general assumption is that the … Continued
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